Prime Matrix is a product offered by COREONETECH INNOVATION OPC PRIVATE LIMITED, built to empower traders with seamless, disciplined, and transparent algo trading. We value your experience and aim to maintain fairness and clarity in all transactions. Please read our Cancellation and Refund Policy carefully.

Subscription Cancellations

All sales are final. Because Prime Matrix is a product offered by COREONETECH INNOVATION OPC PRIVATE LIMITED, offers a Expert Advice evaluation to ensure that our products and services will meet your needs without the need to purchase, there will be ABSOLUTELY NO REFUNDS and CANCELLATIONS.

You may cancel your Prime Matrix subscription at any time from your account dashboard.
• Cancellations take effect at the end of the current billing cycle, and services will remain active until then.
• To avoid being charged for the next cycle, please ensure you cancel before your renewal date.
• No refunds will be issued for unused days in the current subscription period after cancellation.

Refunds

Refunds are not applicable for:
• Partially used or unused subscription periods
• Strategy underperformance or market-related outcomes
• Failure to integrate broker accounts due to third-party limitations
In case of payment errors (such as duplicate charges), contact us with transaction details.

Free Trial Period

If a free trial is offered:
• No payment or card details are required to activate it.
• If you decide not to continue after the trial, no action is needed -you won’t be billed.

Payment Errors or Failures
If you experience any billing errors or duplicate transactions, please email us at info@algotechzone.in with your payment receipt or transaction ID. We’ll resolve the issue promptly.
Service Modifications

Prime Matrix reserves the right to modify, suspend, or discontinue any part of the service, including subscription tiers. In such cases, refunds will not be issued for the unused portion of your subscription.

Contact Us

For any questions or support related to cancellations or refunds:

• Email: writeus@primematrixai.com
• Phone: +91-9625804206

This policy may be updated occasionally. Please revisit this page to stay informed.